Welcome to Woods Shop! By accessing sportoutdoorstore.com (the “Site”), you agree to the following terms and conditions (“Terms”). Please read them carefully. These Terms govern your use of our Site and any purchases you make, ensuring a clear and fair relationship between you (the “User”) and Woods Shop (“we,” “us,” or “our”).

1. Acceptance of Terms

By accessing, browsing, or making a purchase on our Site, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Site or services.

2. User Obligations and Responsibilities

As a User of our Site, you agree to:

  • Provide accurate and current information when creating an account or making a purchase.
  • Use the Site only for lawful purposes and not violate any applicable laws or regulations.
  • Not engage in any activity that could damage, disable, or impair the Site’s functionality.
  • Be responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
  • Notify us immediately of any unauthorized use of your account or any other security breach.

3. Product and Service Description

Woods Shop specializes in outdoor adventure gear, including but not limited to:

  • Air Mattresses & Camp Bedding
  • Camping & Hiking Equipment
  • BBQs, Smokers & Accessories
  • Boating & Marine Supplies
  • Clothing, Shoes & Accessories
  • And other related outdoor products.

We strive to provide accurate descriptions and images of our products. However, slight variations in color or design may occur due to manufacturing processes. If you have any questions about a product, please contact us at [email protected] before purchasing.

4. Orders and Payment Terms

Order Process:

  • Orders are processed within 1-2 business days.
  • You will receive an order confirmation email once your order is placed.

Payment Methods:

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. By providing payment information, you represent that you are authorized to use the chosen payment method.

Pricing and Taxes:

All prices are listed in US dollars. Applicable taxes and shipping fees will be displayed at checkout.

5. Shipping and Delivery

We ship globally, excluding parts of Asia and certain remote regions. Shipping options include:

  • Standard Shipping: Shipped via DHL or FedEx. A flat fee of $12.95 applies. Delivery occurs within 10-15 business days after shipment.
  • Free Shipping: For orders over $50, shipped via EMS. Delivery occurs within 15-25 business days after shipment.

Delivery times may vary due to customs processing or factors beyond our control. We are not liable for delays caused by third-party carriers.

6. Returns and Exchanges

We want you to be completely satisfied with your purchase. Most items can be returned or exchanged within 15 days of receipt, provided they are unused, undamaged, and in original packaging with tags and accessories.

Non-Returnable Items:

For health and safety reasons, the following items cannot be returned unless defective or due to our error:

  • Bug Zappers & Mosquito Repellents (if opened or used)
  • First Aid, Health & Safety items (if opened or used)

Return Process:

  • Contact us at [email protected] within 15 days of receiving your order to initiate a return or exchange.
  • We will provide a Return Merchandise Authorization (RMA) number and instructions.
  • Return shipping costs are the customer’s responsibility, unless the return is due to our error or a defective product.

Refunds:

Refunds are processed within 5-7 business days after we receive and inspect the returned item. The refund will be issued to the original payment method. Original shipping fees are non-refundable.

7. Intellectual Property

All content on this Site, including text, graphics, logos, images, and software, is the property of Woods Shop or our suppliers and is protected by international copyright and trademark laws. You may not reproduce, distribute, or use any content without our prior written permission.

8. Limitation of Liability

Woods Shop is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or products, including but not limited to loss of profits, data, or business opportunities. Our total liability for any claim related to your use of the Site or products shall not exceed the amount you paid for the product in question.

We do not guarantee that the Site will be error-free or uninterrupted. We are not responsible for issues beyond our control, such as internet outages or natural disasters.

9. Privacy and Data Protection

We respect your privacy. Our Privacy Policy (available on the Site) explains how we collect, use, and protect your personal information. By using our Site, you consent to our data practices.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of the United States and the state of California. Any disputes shall be resolved through friendly negotiation first. If unresolved, disputes may be submitted to the courts of San Diego, California.

11. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Site after changes constitutes acceptance of the revised Terms.

12. Contact Us

If you have any questions about these Terms, please contact us at:

Email: [email protected]
Address: 3530 Ocello Street, San Diego, US 92111

Thank you for choosing Woods Shop. We’re here to support your adventures!

Happy Exploring,
The Woods Shop Team